I don’t know what is going on. I downloaded the software, flashed it, it booted up and then when I connect to the server by the IP address the fabscan splash screen comes up and I get the error. I can ping it. I disabled my antivirus and still the same. Any suggestions would be helpful.
I need more information about the error. Please describe what kind of error. Which browser are you using? Which FabScan-Server version are you using, v.0.9.3 or the latest v.0.9.4 which was released two days ago and fixes several issues. Is your FabScan connected to the internet or not? Can you please provide the log file?
I received my kit two days before the update. I did the update and I can connect. TY. I have a new problem. I cannot turn the LED ring or the laser on manually. I cannot test the scan function until I calibrate it. The LED ring turns on when I do the calibration but no laser. Any ideas.
Please check if you bridged the safety switch connector, otherwise add a safety switch. See laser connection section in documentation:
https://fabscanpi-server.readthedocs.io/en/latest/hardware_electronics.html#connecting-the-lasers